Terms of use

LotContext is an independent public-record research tool for NYC address intelligence. It is provided for informational use only and is not affiliated with New York City or any public agency.

LotContext reports are not legal, title, lending, insurance, engineering, architectural, inspection, zoning, or municipal compliance advice. You are responsible for verifying important findings with official sources and qualified professionals.

Public datasets can be incomplete, delayed, duplicated, ambiguous, or inaccurate. LotContext may show partial results when a source is unavailable.

Do not use LotContext to make final transaction, lending, insurance, or compliance decisions without independent review.

Payments and billing

LotContext offers one-time report credits and recurring subscriptions billed through Stripe, our payment processor. LotContext does not store your card details. You can cancel at any time from the billing portal, reached from the Plan & billing section of Settings; cancellation takes effect at the end of the current billing period, and paid features remain available until then.

A single-report purchase provides one credit; a five-report pack provides five. These purchases do not renew automatically. Credits have no expiry while your account remains open and are used after your included report allowance. Each new search or refresh uses one allowance or credit; reopening a completed snapshot uses none. Daily and service-capacity limits still apply. Pro includes 10 reports per rolling 30 days by default, including on the annual plan; unused included allowances do not accumulate. The price and allowance on the pricing page and the price confirmed at checkout govern your purchase. Existing saved reports remain accessible after subscription cancellation.

Refunds

Except where required by law, subscription payments are not refunded or pro-rated for partial billing periods. If you believe you were charged in error, contact us through the support page.

A search that fails before delivering a report returns its allowance or credit automatically. A completed report may have partial source coverage; that does not automatically return a credit. Contact support about unused-credit refunds or a report that could not be delivered. Approved refunds remove the corresponding purchased credits; payment disputes hold unused credits while reviewed. Do not delete your account before requesting help with an unused-credit refund.

Account termination

You can delete your account at any time from Settings. We may suspend or terminate accounts that abuse the service, attempt to circumvent usage limits or access controls, or use it unlawfully. Account deletion expires any open checkout and immediately cancels any open subscription, so paid access ends at deletion; the refund policy above still applies. Deletion ends your access to saved reports and unused credits. Anonymized history is retained for operational recovery until an operator purges it, as described in the privacy policy.

Disclaimer of warranties and limitation of liability

LotContext is provided "as is" as evidence-backed research support, without warranties of any kind, express or implied. We do not guarantee that public records are complete, current, or accurate, and the absence of records is not evidence of compliance, safety, title status, or legality. To the maximum extent permitted by law, LotContext and Assertion Labs are not liable for decisions made in reliance on the service or for indirect, incidental, or consequential damages arising from its use. See the disclaimer for the full statement of public-record limitations.